Heikki
In developmentMeetings produce decisions that get written down inconsistently and forgotten by the next meeting. The information already exists in what people said. It just never reaches a list with a name and a date on it.
Why every other tool fails at this
Project tools assume somebody diligently types the tasks in after the meeting. Nobody does, and not because people are lazy. The meeting ends, the next thing starts, and by the evening the detail has gone. The tool was never the problem. The transcription step was.
The approval step is deliberate
Heikki drafts what it heard and then waits. A human reads the batch and approves it before anything is assigned to anybody. Software that silently allocated work based on what it thought it heard would be worse than the problem it solves.
Replying by email, on purpose
The person who will not adopt a new tool is usually the person whose tasks you most need visibility on. Letting owners update by replying to a reminder means they never log in to anything, and you still get the status.
- Action items come out of the meeting itself, not someone's memory an hour later
- One accountable owner per task, so "I thought you had it" stops happening
- Every task links back to the transcript line it came from
- Owners update by replying to a reminder, no login required
- Transcription runs locally, so audio never leaves the machine
Also from what we build
Other things we have built.
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